Refund policy
RETURN & REFUND POLICY
Effective Date: 2026
At BETRAYED, all sales are final.
No Return / No Refund Policy
We do not offer returns, refunds, or exchanges once an order has been delivered.
Please ensure you select the correct size before placing your order. Refer to the size guide provided on the product page.
Damaged or Incorrect Product
In the rare case that you receive:
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A damaged item
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A defective product
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An incorrect item
You must contact us within 48 hours of delivery with:
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Order number
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Clear unboxing video
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Photos of the issue
Failure to provide an unboxing video may result in rejection of the request.
REPLACEMENT PRODUCT WILL BE DELIVERED WITHIN 5 TO 7 DAYS BUSINESS DAYS,
Approved cases will be eligible for replacement only (no refund).