Refund policy

RETURN & REFUND POLICY

Effective Date: 2026

At BETRAYED, all sales are final.

No Return / No Refund Policy

We do not offer returns, refunds, or exchanges once an order has been delivered.

Please ensure you select the correct size before placing your order. Refer to the size guide provided on the product page.

Damaged or Incorrect Product

In the rare case that you receive:

  • A damaged item

  • A defective product

  • An incorrect item

You must contact us within 48 hours of delivery with:

  • Order number

  • Clear unboxing video

  • Photos of the issue

Failure to provide an unboxing video may result in rejection of the request.

REPLACEMENT PRODUCT WILL BE DELIVERED WITHIN 5 TO 7 DAYS BUSINESS DAYS,

Approved cases will be eligible for replacement only (no refund).